Brothers Laundry & Dry Cleaners - Refund Policy

Brothers Laundry & Dry Cleaners offers top-quality dry cleaning and laundry services with convenient pickup and delivery. We ensure fresh, clean, and professionally handled garments, giving you more time for what matters.

1. Refund Eligibility

  • Refunds are only processed in cases of service failure, such as severe garment damage or loss.

  • Requests must be made within 48 hours of receiving the cleaned items.


2. Non-Refundable Cases

  • Stains that cannot be removed despite our best efforts.

  • Shrinkage or color fading due to manufacturer’s fabric properties.

  • Items left unclaimed for more than 30 days.


3. Refund Process

  • Approved refunds will be issued to the original payment method within 5-7 business days.

  • Partial refunds may be provided for minor service concerns.